Intervention Selection Worksheet:

Business Analysis:

Project Code:
Business/Organization Name:
Date Analysis Performed:
Key Decision Makers:
Key Decision Makers not involved?	(List any key decision makers not involved in the setting of the business goals for the Business Analysis, and why those key decision makers were not involved.)
Business Goals:	List one business goal per line, to a maximum of 10 goals. Leave unused lines blank.

Goals:	Desired State of Goal
Goal 1
Goal 2
Goal 3
Goal 4
Goal 5
Goal 6
Goal 7
Goal 8
Goal 9
Goal 10

Additional Information on Ideal Process State:

Goals:	Actual State in comparison to Goal
Goal 1
Goal 2
Goal 3
Goal 4
Goal 5
Goal 6
Goal 7
Goal 8
Goal 9
Goal 10

Additional Information on Actual Performance State:

Additional Information on Gap:

	Knowledge Gaps:
	Are the gaps due to inadequate, inappropriate, or under-developed skills or behaviors? (Note: The skills or behaviors can be technical or interpersonal.)
	Motivation Gaps:
	Are the gaps due to performer's lack of urgency, importance or value of desired skill or behavior, misconceptions caused by past experiences, or the performer's personal values, religious beliefs, family obligations, or perceptions of family, friends, or co-workers?
	Physical Resource Gaps:
	Are the gaps due to inappropriate amounts (excess or lack) or resources, access to those resources, or conditions of the resources? (Note: Resources can include tools, equipment, furniture, fixtures, technology, hardware or software, or physical conditions (temperature, lighting, etc.).)
	Structure and Process Gaps:
	Are the gaps due to sequencing of tasks, allocation of workload to individuals or groups?
	Information Gaps:
	Are the gaps due to information transmission from person to person, person to machine, or within an IT system (machine to machine)?
	Health Gaps:
	Are the gaps due to mental or physical deficiencies of a performer as related to their job performance? (Note: This does not include deficiencies not relevant to the performer's job responsibilities.)

Accelerated Learning	Action Learning	Coaching
Electronic Perf. Support (EPSS)	Job Aids	On-the-job Training (OJT)
Training Games	Self-directed Learning	Rewards & Recognition
Compensation Systems	Playfulness	Motivation Systems
Team Building	Ergonomics & Human Factors	Automation/Computerization
Physical Resource Mgmt	Conflict Management	Cultural Reshaping
Process Leadership	Performance Appraisals	Staffing
Process Redesign	Job Interviews	Knowledge Management
Networks for Information	Balanced Scorecard	Meetings & Dialogue
Newsletters	Public Relations Campaigns	Debriefing
Energy Management	Work-Life Balance	Employee Assistance Programs
Counseling	Win-Win Negotiating	Violence Prevention
Workplace Fitness	Work-site Health Promotions	Stress Management Programs
Learning Organizations	Corporate Universities	Just-in-time Training
Distance/Distributed Learning	Computer-based Learning	Online/eLearning
Simulations	Blended Training	Documents & Standards
Job Descriptions	Job Specifications	Job Design
Job Rotation	Safety Engineering	Prevention Management
TQM (Total Quality Mgmt)	Continuous Improvement	Feedback
Mentoring	Emotional Intelligence	Retirement Planning
Employee Development	Competency Testing	Assessment Centers
Literacy	Suggestion Systems	Grievance Systems
Whistle-blower Systems	Problem Solving	Decision Making
Facilitation	Mediation	Strategic Planning
Benchmarking	Reengineering	Globalization
Ethics (Sarbanes-Oxley)	Spirituality in the Workplace	Financial Competency Programs

If You Are Experiencing ...	Selected	Consider Using this Intervention
Knowledge Gaps		Accelerated Learning
		Action Learning
		Coaching
		Electronic Performance Support Systems (EPSS)
		Job Aids
		On-the-job Training (OJT)
		Training Games
		Self-directed Learning
Motivation Gaps		Rewards and Recognition
		Compensation Systems
		Playfulness
		Motivation Systems
		Team Building
Physical Resource Gaps		Ergonomics and Human Factors
		Automation and Computerization
		Physical Resouce Management
Structure and Process Gaps		Conflict Management
		Cultural Reshaping
		Process Leadership
		Performance Appraisals
		Staffing
		Process Redesign
		Job Interviews
Information Gaps		Knowledge Management
		Information Networks
		Balanced Scorecard
		Meetings and Dialogue
		Newsletters
		Public Relations Campaigns
		Debriefing
Health Gaps		Energy Management
		Work-Life Balance
		Employee Assistance Programs
		Counseling
		Win-Win Negotiating
		Violence Prevention
		Workplace Fitness
		Work-site Health Promotions
		Stress Management Programs

Other Selected Interventions: